Success Stories

Challenge

Obsolete traditional PBX with high maintenance costs and no integration with collaboration tools. Multiple locations without unified communication.

Solution

Implementation of Cloud PBX with Microsoft Teams Calling, number portability and call queue configuration for customer service.

Result

Challenge

No disaster recovery plan and critical data loss in a previous incident. Insufficient local backup and no Microsoft 365 protection.

Solution

Implementation of DRaaS with real-time replication, automated Microsoft 365 backup (Exchange, OneDrive, SharePoint) and recovery runbooks.

Result

Challenge

Expensive and rigid MPLS connections, no redundancy. Multiple security incidents and no visibility of network traffic between locations.

Solution

SD-WAN deployment with dual access (FTTH + 4G), high availability firewall at headquarters, DNS filtering and email security at all locations.

Result